Jeffrey T. Greenaway
2815 Northeast 107th Street ▪ Seattle, Washington 98125
' 206.364.9467 Č 360.820.3639
: http://www.jtgbio.com
š itexec@jtgbio.com
Building Scalable IT for Growing Companies
EXECUTIVE IT PROFESSIONAL
Strategic Planning u Infrastructure Architecture u Program / Project Management u Budget / Cost Control Purchasing u Network / Data Security u Business Process Analysis u Application Development
High Availability u Emerging Technologies u Customer Support / Training u Team Building
Visionary strategic leader with MBA and
21+ years of experience developing and maintaining systems and processes that
include financial, operations, retail, ERP/CRM, and sales to enable revenue
growth, minimize costs and build value for industry leaders. Trusted
business and systems advisor. Leverage new technologies to gain
competitive edge. Personable and articulate; sensitive to customer needs. Effective teacher / trainer and skillful negotiator. Cultivates positive and productive professional relationships.
skills, abilities and achievements matrix • Core Competencies
„
Technology Leadership: Built infrastructure and processes to support 40% growth rate; designed and
maintained mission critical systems, networks and telecommunications to exceed 99.99% reliability at Ryzex.
Introduced Zetron’s first comprehensive technology strategy, and Ryzex’s global
IT strategy. Transformed Ryzex
into a leading IT technology environment. Nominated for a 2007 CIO Decisions magazine IT
Leadership award.
„
Management Skills: Assess needs,
allocate resources and direct complex initiatives to consistently meet
objectives. Bring in multimillion-dollar capital, operations, and special
projects on time and under budget. Maximized return on investment (ROI) for all
Ryzex technology programs.
„
Bottomline Results: Redesigned Zetron’s networks, reducing support costs by 57% and saved 40% in software licensing costs. Recouped 27.2% of planned contract
costs for Ryzex through vendor negotiations. Optimized Ryzex’s telecom systems
for a 236% ROI in first two years.
„
Systems / Data Security: Formulated and instituted effective
security policies for Ryzex and Zetron. Decreased inbound viruses 99% and reduced spam
by 98%. Performed system audits resulting in zero intrusions.
„
Human Resources: Train, motivate and manage
high-performing teams, contractors and outsourced staff. Create environments
that foster high levels of employee satisfaction. Achieved 100% retention rate at Ryzex during a critical, three-year, enterprise system implementation.
CAREER TRACK
Vice President of
Information Technology
2002 – Present Ryzex Bellingham, Washington
Spearhead global IT strategic planning and implementation for this
fast growing global leader in technology services generating $70,000,000 in
annual revenues. Administer multi-million dollar operating and capital
budgets. Formulate technology policy, procedures and implement best practices
for the IT organization. Mentor and manage strong IT teams. Negotiate vendor
contracts; lead major initiatives; manage assets and network operations. Manage highly secure data and network
environment.
„
Key in Rescuing off-track ERP / CRM initiative; negotiated large software,
telecom & hardware contracts; led North America implementation enabling
access for remote users, with no downtime.
„
Installed
robust intranets with global trading tools, call accounting, executive and
sales dashboards to provide real-time key indicators and enable trend analysis.
„
Built
high-availability customer portal and web applications and introduced business
collaboration applications including audioconferencing, videoconferencing,
blogs and forums.
„
Saved
20% through secondary market purchasing and cut expense by 27.2% through
contract negotiations; consistently ran operations and projects on time and
under budget.
„
Contributed
to line business operations by chairing an order flow process improvement team,
also managed facilities functions for two years.
Director
of Information Systems
1998 – 2001 Zetron,
Incorporated Redmond, Washington
Developed
and implemented a comprehensive global IT strategy for this developer and
manufacturer of mission-critical, wireless communications systems. Set
performance goals, assigned and supervised developers and IT support
technicians. Managed all hardware / software assets; administered budgets;
executed purchasing and headed major projects.
„
Redesigned
networks and reduced support expense by 57%; managed the software licensing
process to save 40% in costs.
„
Acquired
and implemented an ERP / CRM system; established internet connectivity for
international offices and remote users.
„
Managed
corporate migration to a new email system; completed Y2K project three months
before goal with no interruption in business operations.
Senior Implementation Manager
/ Consultant
1995 – 1998 Apropos Retail Management Systems Washington
Delivered project leadership vital to the
success of this provider of retail solutions to mid-size chain operations.
Developed, integrated and supported custom software and systems. Collaborated
with clients to gather requirements; coordinated the design process, testing
and rollout, including database management, data conversion and
troubleshooting. Provided quality customer training.
„
Designed
an intranet product, created a cross-platform email system, and led
implementation of 84 corporate, distribution center, and point-of-sale (POS)
systems that exceeded client expectations.
Regional Systems
Manager
1991 – 1995 Ryerson / Tull Washington
„
Enabled
online ordering for 50 trading partners and designed a key reporting suite for
a $250,000,000 business unit of North America’s leading distributor / processor
of metals with service centers in the United States, Canada, Mexico and India.
„
Introduced
electronic data interchange (EDI) with multiple vendors and saved 90% in
transaction costs; achieved 85% reduction in costs by reorganizing the 800
telecom service.
Systems Manager
Prior to 1991 Aarenco / AA Rentals
Washington
„
Contributed
an economic forecasting model, implemented corporate and POS systems, and
developed a new hardware platform that saved 40% in operating costs for leading
rental chain.
ACADEMIC ASSOCIATIONS
Adjunct MBA Professor: Management Information Systems
1991 – 1992 Seattle
University Seattle, Washington
LEARNING CREDENTIALS
Seattle University - Albers School of Business - Seattle, Washington
Master
of Business Administration: Finance,
Economics, 1990 ▪ GPA 3.6
Bachelor
of Business Administration, 1983 ▪ GPA 3.6 ▪ Cum
Laude
Additional
courses, seminars and workshops include: Millennium Accounting System ▪ Edward Tufte, Ph.D.:
Visual Display of Quantitative Data / Envisioning Information ▪
Data Interchange Standards Association (DISA) Conference ▪ National EDI / Aerospace
/ Electronics seminars ▪ Total Quality Management
CERTIFICATES &
LICENSES
Microsoft
Certified Professional (MCP)
Dun
& Bradstreet Software: M&D Security
COMMUNITY service
Business
Volunteers for the Arts / Seattle
Chamber of Commerce
TECHNICAL PROFICIENCIES
Operating systems: Microsoft 2003 / 2000 / XP / NT / 98 /
95 ▪ Unix ▪ Linux ▪
MVS ▪ THEOS ▪
MacOS ▪ Airsoft LANtastic ▪ X Windows
▪ Virtualization ▪ VMware
Databases: SQL Server ▪
Access 97 / 2000 / 2003 ▪ Informix
SQL / Online / Metacube ▪ Progress ▪ Providex (MAS 200)
▪ Pick ▪ 4th Dimension
▪ Foxpro ▪ Paradox ▪ UniVerse
▪ Data Warehousing
Network / Protocols: LAN / WAN ▪
Exchange 2003 / 2000 / 5.5 ▪ Citrix ▪ Sendmail
▪ TCP/IP ▪ DHCP ▪ FTP ▪ VPN ▪ RDP ▪ SSL ▪ ODBC ▪ POP3 ▪ IMAP ▪ MAPI ▪ Wireless (802.11 a/b/g) ▪ WEP ▪ WPA ▪ VoIP ▪ IIS ▪ EDI ▪ TAPI ▪ XML ▪ Apache
HTTP Server ▪ Novell Netware ▪ Free WAIS
Application software: Microsoft Office 2003 / XP / 2000 / 97
/ Excel / Word / Outlook / Project / PowerPoint / Visio / Internet Explorer ▪ Epicor ▪ Clientele ▪ Avante ▪ Intrepid ▪ SalesLogix
▪ Scala / iScala ▪ Track-IT
▪ MXP (Mapics XP) ▪ MAS 200 / 90 ▪ On!Contact ▪ PowerBuilder
▪ .Net ▪ Community Server
(blog/forum) ▪ Netscape ▪ PhotoShop
▪ Adobe Acrobat / Distiller ▪ Harvard
Graphics ▪ PageMaker ▪ Lotus
▪ Improv ▪ Charisma ▪ Caldera ▪
Pine ▪ EasyTrieve ▪ JSB Multiview
▪ IceTen ▪ Ice TCP ▪ Extra! ▪ TSP ▪ Stat-Analyzer
▪ WordPerfect ▪ ProClarity
Hardware: Dell ▪
HP/Compaq ▪ IBM ▪ Intel ▪ Macintosh ▪ Sony ▪ Gateway ▪ White Box
▪ Cisco ▪ Epson ▪ Okidata ▪
Genicom ▪ Tektronix ▪ Intermec
▪ Monarch ▪ HHP ▪ Toshiba ▪
Rolm ▪ Northern Telecom (Nortel) ▪ AT&T
▪ Vodavi ▪ Opticon ▪ Zebra ▪ Teklogix ▪ Fujitsu ▪
WatchGuard
REFERENCES And further data PROVIDED UPON
ESTABLISHMENT OF MUTUAL INTEREST
