Donald Clark
Starbucks Coffee Company, Inventory Control and Information Specialist, 1994 - 2008
- Plan the material relocation of a major business unit's distribution to a new out-of-state facility.
- Facilitate a diversity development program.
- Analyze and reconcile variances to ensure the system aligns with actual inventory and identifying inventory issues.
- Profile picking locations to streamline distribution operations.
- Track current sales promotions with Query-AS/400 and prepare progress reports.
- Instruct and coach partners in learning new tasks, to include AS/400, forklifts, and various computer applications (such as Windows, Excel, and Word).
- Work with a team to document inventory control tasks and processes.
A-Advanced Electronics, Sales, 1992 - 1994
- Sell electronic goods.
- Design and program a billing database (Paradox).
Johnson Training Company, 1991 - 1992
- Instruct computer applications such as dBase, Paradox, Windows, Word, and Excel.
U.S. Army, Sergeant First Class, 1968 - 1990
Instructional Designer and Training Specialist
- Consultant for instructional design and curriculum development.
- Train members of the Army, Air Force, Marines, and foreign nationals.
- Member of team that developed and implemented an eight-week training program that greatly enhanced the training while reducing training time by 10%.
- Develop a safety risk analysis that became a model for the company.
- Design and write the Skill Qualification Test (SQT) for heavy equipment operators.
Combat and construction engineer
- Supervise a platoon in major construction projects.
- Manage the horizontal construction of one of Germany's largest public sports field.
- Squad leader in a Combat Engineer company.
Publications
- Wrote and created diagrams for the chapter on "Concepts Maps and Causal Loops for Navigation" in The Online Learning Idea Book. Edited by Patti Shank, Pfeiffer, 2007.
- Wrote and created the diagrams for the chapter on "Seating Arrangements for Learning Environments" in Workshops that Really Work by Hal Porter, Corwin Press, 2006.
- Created the case study, "Wholesome Path Promises Safety Improvements" in E-Learning Solutions on a Shoestring: Help for the Chronically Underfunded Trainer by Jane Bozarth, Pfeiffer Essential Resources for Training and HR Professionals 2005, pp 110-111.
- Wrote the "Building a Leadership Appraisal Model" chapter in Measuring HRM Effectiveness. Edited by Shyam Sunder Kambhammettu. Lemag Books, Magnus School of Business, Nagarjuna Hills, Hyderabad, India. 2005.
- Wrote "Diversity and Culture" chapter for the University of Southern Queensland (Australia) that is used by second year students in a three-year human resource undergraduate degree program (2002).
- Wrote "More than One Way to Analyze" sidebar for Inside Technology Training, February 1999, p.46.
Education
- MA, Human Resource Development, Webster University
- BA, Psychology, Columbia College
Workshops and Training
- Certified Lift Truck Instructor - 40 hours (Ives and Associates)
- Team Training - 24 hours (The Effectiveness Institute)
- Coach Approach - 24 hours (Starbucks Coffee Company)
- Introduction to Materials Management - (American Production and Inventory Control Society)
- Test Writing - 64 hours (University of Pittsburgh)
- Train the Trainer Workshop - 36 hours (U.S. Army)
- System Approach to Training - 80 hours (U.S. Army)
- Instructor Training Course - 80 hours (U.S. Army)
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