More About the Site Creator Present I presently work for Starbucks Coffee Company (I started in December 1994) as an Information & Inventory Control Specialist. Some of my more interesting duties include: Tracking current promotions with Query-AS/400 and prepare progress reports for management. Instructing and coaching partners in learning new tasks, to include AS/400, forklifts, and various computer applications (such as Windows, Excel, and Word). Working with a team to document inventory control tasks and processes. Past highlights include: Planned the material relocation of a major business unit's distribution to a new out-of-state facility. Facilitating a diversity development program. Analyzing and reconciling variances to ensure the system aligns with actual inventory and identifying inventory issues. Profile picking locations to streamline distribution operations. Post-Army & Pre-Starbucks After leaving the Army, I tried a variety of things to round out my experience, to include sales (electronic goods), designing and programming a billing database, and instructing computer applications such as dBase, Paradox, Windows, Word, and Excel. Army career I served in the U.S. Army from November 1968 to November 1991 and retired as a Sergeant First Class (E-7). For about the last eight years I was an Instructional Designer and Training Specialist. Highlights of this period include: Consultant for instructional design and curriculum development. Training members of the Army, Air Force, Marines, and foreign nationals. Member of team that developed and implemented an eight-week training program that greatly enhanced the training while reducing training time by 10%. Developing a safety risk analysis that became a model for the company. Designing and writing a Skill Qualification Test. Before that I served in various combat and construction engineer companies: Supervising a platoon in major construction projects. Managing the horizontal construction of one of Germany's largest public sports field. Squad leader in a Combat Engineer company. Publications Wrote and created diagrams for the chapter on "Concepts Maps and Causal Loops for Navigation" in The Online Learning Idea Book. Edited by Patti Shank, Pfeiffer, 2007. Wrote and created the diagrams for the chapter on "Seating Arrangements for Learning Environments" in Workshops that Really Work by Hal Porter, Corwin Press, 2006. Wrote chapter, "Building a Leadership Appraisal Model," in Measuring HRM Effectiveness. Edited by Shyam Sunder Kambhammettu. Lemag Books, Magnus School of Business, Nagarjuna Hills, Hyderabad, India. 2005. Wrote "Diversity and Culture" chapter for the University of Southern Queensland (Australia) that is used by second year students in a three-year human resource undergraduate degree program (2002). Wrote "More than One Way to Analyze" sidebar for Inside Technology Training, February 1999, p.46. Education BA, Psychology, Columbia College MA, Human Resource Development, Webster University Workshops and Training Certified Lift Truck Instructor - 40 hours (Ives and Associates) Team Training - 24 hours (The Effectiveness Institute) Coach Approach - 24 hours (Starbucks Coffee Company) Introduction to Materials Management - (American Production and Inventory Control Society) Test Writing - 64 hours (University of Pittsburgh) Train the Trainer Workshop - 36 hours (U.S. Army) System Approach to Training - 80 hours (U.S. Army) Instructor Training Course - 80 hours (U.S. Army)

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